Return Policy

You have the right to cancel your order up to 30 days after receipt, without providing a reason. After cancellation, you have an additional 30 days to return your product. You will then receive a full refund of the order amount, including shipping costs.

Only the cost of return shipping from your home to the online store is at your own expense. For the exact return shipping rates, please consult your carrier’s website.

If you exercise your right of withdrawal, the product must be returned to the entrepreneur with all supplied accessories and, where reasonably possible, in its original condition and original packaging.

To exercise this right, please contact us at info@vexaro.com. We will refund the amount due within 30 days after your return has been registered, provided that the product has been received by us in good condition.